Protecting You Through Professional Accreditation And Training

We are members of, and accredited by, a number of professional organisations. This protects you as our Client and underlines our commitment to offering you a transparent, high-quality service.

Our memberships include:

  • The Property Institute. This body requires us to meet stringent conditions in regards to our processes, dealing with leaseholders and more. We also hold ARMA-Q accreditation, which requires us to follow strict rules in protecting and controlling your funds.
  • The Property Redress Scheme. This offers protection to your leaseholders so that, in the unlikely event of a dispute that is not resolved, they can seek independent resolution through this body.
  • Many staff members have profesional body membership, such as the RICS and IWFM. We actively encourage staff to gain professional memberships and to continue to develop themselves so they become a more skilled and capable team member to deliver our high standard of service. In addition to this we organise various training regimes and ensure staff attend relevant training courses or webinars.

In addition, we also encourage our staff to undertake training courses that add value to their roles, such as health and safety and first aid.

Talk to us today to discover more